Enbridge Inc.
Spacer
Spacer Enbridge Technology
Top Navigation
Spacer Spacer Spacer
Spacer
Spacer
Spacer
Spacer
Spacer
Spacer
 

OPSS FAQs

Why should I request a free trial membership?

The free trial membership is a two-week, no obligation, trial membership to OPSS. During this time you can discover OPSS’s functions and features and review a sampling of ETI’s self-study training modules. If required, one of our Customer Care Specialists can give you a guided tour of the system via telephone at this time.

What type of material is available on OPSS?

OPSS is a learning and content management system. Any type of electronic file can be stored, distributed and viewed using OPSS. Its centralized knowledge library enables people to access, collect and manage information of all types, from documents, procedures and training material to O&M manuals.

In addition, OPSS tracks innumerable versions and change histories, all while ensuring that only the most recent technical documents are available. Complete histories of document changes can also be referenced, including why the changes were made.

How can OPSS benefit my company?

Regulatory compliance, public expectations, the need to continually increase productivity and quickly identify and validate new resources, often in remote or distant locations, demands high efficiency in today's business process. An organization's productivity can drastically decrease without a system that helps people find information and work together to quickly deliver results. Effective management of information is critical to the success of industries today.

By providing a powerful knowledge library, OPSS allows organizations easy access to vital information, including operations and maintenance manuals, engineering standards and specifications, procedures and evaluation tools such as checklists, exams and abnormal operating conditions.

^ top of page

What about all the learning material I already have?

Your organization's essential information is easily integrated into OPSS; in addition, we offer a comprehensive suite of proven pipeline products and services to complement your existing programs.

How will OPSS help my company meet regulatory compliance?

While many organizations struggle with the task of ensuring they meet stringent regulatory guidelines, OPSS helps meet that task by providing the perfect tool for developing and storing compliance information. OPSS allows centralized, instant, secure access to your organization’s corporate guidelines, procedures, evaluations and reminders for requalification, which significantly reduces print costs, the need for storage space and risk due to errors.

Several of our current customers are using OPSS to successfully meet the recent compliance changes to U.S. Department of Transportation (DOT) Regulations.

How will OPSS help my company cope with ever changing regulatory demands?

OPSS is an OpenSourceTM product. This means that the source code is available on line for developers to review and improve upon. Any changes made to the code are reviewed, and if deemed appropriate, integrated into OPSS.

In addition, all OPSS customers are welcome to join us for our biannual Operations Performance Support System User Group (OPSSUG) meetings. These meetings serve as a forum for users to express enhancement requests and suggestions. All enhancements are reviewed by the OPSSUG committee and those determined most beneficial to all customers and the overall effectiveness of OPSS are integrated into the system. This process enables OPSS to grow and evolve with changing industry, regulatory and customer requirements.

^ top of page